Saturday, 16 February 2013

Unwritten challanges in Mobile-4D projects, Why?

Mobile technology for development! Yes, we all try to taste the success of mobile: mobile applications for fund transfers in micro-insurance, introducing smart cards for health care, mobile apps for agricultural trading, and so on. We also note and quote the challenges when it comes to engaging the mass participation of the intended rural beneficiaries. We recently studied closely 10 selected projects, representing East Africa, East Asia and South Asia, to clarify the nature of these challenges. Our study shows that the three most common factors contributing to tensions, and often unwritten failures, were found to be:

  1. Tension between IT solution providers and project owners;
  2. Blind spots in the innovation process;
  3. Failure to introduce change management models for field staff.

Let’s look at the reality of these challenges in a bit more detail.


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We are consultants for European organisations working in international development. Specialized in Innovation - Economic Sustainability - Social Impact Assessment in ICT4D and Mobile for Development (M4D) sectors. We have 20 + years of experiences and our clients include UN Agencies, EU, IDRC.

What we can offer you?

Are you involved in International development, introducing Information Communication Technologies and Mobile Phone applications to support disadvantage communities? Are you concerned about effective products and services in this sector, we can help to innovate them. Do you want to see their sustainability beyond funding cycle? We can help converting the project into a social enterprise. Do you want to understand the social impact? We can design a tailor made model to surface the social impact.